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Friday, November 27, 2020

How To Contact M-Pesa - Customer Care Numbers

    November 27, 2020   No comments


M-Pesa Contacts

M-Pesa is the most popular mobile wallet in Kenya owned by Safaricom PLC and its moving trillions of Kenya Shillings each year from individual to individual or customers to businesses and vice versa. 

This mobile wallet has become the largest digital bank in Kenya where customers have the ability to store up to ksh 140,000 (now up to ksh 300,000 due to COVID-19).

Due to the easy and fast access to money in an M-Pesa wallet and the ability to pay for goods and services via Lipa na Mpesa, millions of people are using this service. 

Every Safaricom subscriber has the ability of owning an M-Pesa wallet on activation. The process is simple and doesn't not take much of a customer's time.

What You Can Do With M-Pesa

With an M-Pesa wallet,  a customer can do perform the following services with more coming up every now and then;

  1. Send Money 
  2. Receive Money 
  3. Withdraw money from an M-Pesa agent 
  4. Save money ( in your M-Pesa account or Mfuko wa Biashara  account or M-shwari account or KCBMPesa account)
  5. Pay for goods and services through Lipa na Mpesa (via Paybill number or Till Number)
  6. Buy airtime 
  7. Fuliza
  8. Borrow Loans ( Mshwari and KCBMPesa)

How To Contact Safaricom 

Safaricom is the parent company to M-Pesa and that's why before you can become an M-Pesa wallet holder, you'll have to be a Safaricom subscriber by getting yourself a Safaricom SIM card.

Your Mpesa menu will then show within the Safaricom SIM card on activation. In this regard you can always contact Safaricom for help about Mpesa. 

Here are the Most Common Safaricom Contacts, including phone numbers; 

Safaricom Prepaid Customers Contacts 

  • Call 100
  • Call 0722 002 100

Safaricom Postpaid Customers Contacts 

  • Call 200
  • Call 0722 002 200

How To Contact Mpesa Customers Care phone numbers 

Apart from contacting Safaricom, you can reach out to the M-Pesa customer care desk directly if you have a problem specifically about Mpesa.

Some of the reasons for contacting Mpesa may include but not limited to; 
  • Forgetting and blocking Mpesa PIN
  • Send money to wrong number, asking for reversal
  • Asking for an M-Pesa statement 
  • Asking for Fuliza limit 

Mpesa has a one direct number that every customer can call for help. There is also a USSD code for the same number for self service actions.

To get help from Mpesa Customer Care; 
  • Call 234
  • Dial *234#

Thursday, November 26, 2020

Haraka Loan App; How to Download, Repay via Mpesa Paybill, Contacts

    November 26, 2020   No comments
Haraka loan app changed logo appearance
Haraka Loan App Logo 

Haraka loan app is a small division of Getbucks all providing quick loans to Kenyans and Africans at large.While Getbucks provide financing to employed individuals and stable business entities, Haraka gives loans to anyone especially unbanked individuals in informal businesses.

Haraka loans are accessed through an android phone after downloading and installing the Haraka loan app  .Use referral code F8YFHVH to get ksh100 rewarded to you as a new member.

Before applying for a loan,an individual is required to sign up using their facebook account.Users must have an mpesa account where loans will be sent to.

The amount of money given out inform of loans ranges between kes500 to kes5000 currently.Loan repayment period is between 7days to 30days(1 month).
Check the message from Getbucks;
Good Morning Mwabaya,
The maximum amount you can get is KES 5,000.
The GetBucks team

After applying for a loan on haraka app,the approved loan amount is directly sent to your Mpesa number within minutes.

The app just like other major loan apps, also gives room for users to invite in their friends and family members.Doing that enables referrers to increase their level and unlock large loan amounts.

If you have been using Tala loan app,Branch loan app or Saida loan app you can also give this loan app a try.I tried it myself and I can say 'its fit for quick loans'.

Good luck!

Further Reading for Haraka loan app Users

How to repay Haraka loan
How to Contact Haraka app help centre

Zash Loan App ; How To Download and Apply for Loans,Repay via Mpesa Paybill, Contacts

    November 26, 2020   21 comments
Zash loan app Kenya

Zash App formerly KopaKash ,is a fast cash mobile lender giving loans up to kes 50000 instantly.

How To Get Zash Loan

To borrow from zash app, first you need to Download zash app form play store and create your profile or account. Once done, you can then apply for the loan which should be exactly or lower than the loan limit provided.

How To pay Zash Loan Via Paybill 

Use Paybill number 733555 as follows;

  • Go to your mpesa menu 
  • Select lipa na mpesa 
  • Select Paybill 
  • Enter business 733555 ( this is Zash Paybill number)
  • Account number; enter your mobile phone number 
  • Enter loan amount 
  • Enter mpesa PIN 
  • Confirm and submit 

How to pay Zash Via Bank

Transfer or deposit loan amount to these bank details; 

Account Name; Lui Bo
Account number; 2041217491
Short Code; 03094

Zash Contacts 

You can open the chat within the app  and send a message  to zash team.

Saida Loan App ; How To Download and Apply for Loans, Repay via Mpesa Paybill, Contacts

    November 26, 2020   No comments
Saida Loan App in Kenya

Saida Loan App is another among the longest list of mobile loan microfinanciers in kenya joining Tala,Branch Haraka, Shika and the rest.

Read ; Mobile Loan Apps in Kenya

The lender gives loans instantly into your Mpesa through an app running on android smartphones found in Google's play store .

How to get started with Saida

One needs to have an Android smartphone;

  • Go to play store and download Saida Loan App
  • Fill in the details required 
  • Verify your phone number and email address
You now have an active Saida Account.

How to apply for a loan

  • Log in the app
  • Check your loan limit displayed
  • Choose your repayment duration 
  • Accept terms
Your loan will be sent to your Mpesa number verified by Saida as you were creating your account.Lower limit is varied per customer but the maximum you can borrow is ksh25000.

If you didn't get approved,you can ask for a friend already using Saida to guarantee you.You can still upload more data for verification through the 'import' button.

How to repay Saida Loan

When it's time to repay,follow the steps below,

  1. Go to Mpesa
  2. Select Lipa na Mpesa
  3. Select Pay bill
  4. Enter 854400 (this is Saida Paybill number registered as Suave Business Solutions)
  5. Select Account number
  6. Enter your phone number as the account number.
  7. Enter Amount (here enter the loan amount due)
  8. Press OK
Always repay on time to increase your loan limit and avoid negatively being listed with the CRB 

How to Contact Saida Loan App help center

  • Use the in app help corner
  • Email to; hello@getsaida.com