How To Contact HELB

How to Contact HELB

 Higher Education Loans Board (HELB) provides affordable tuition fee and upkeep financing to needy ,deserving students in institutions of higher learning both public and private. 

Each year HELB disburse billions of money to help keep students in school in order to secure a bright future for themselves and for the country. 

Helb loans is a government initiative governed by the laws of republic of Kenya. 

How To Contact Helb Customer Care

It is allowed to seek for further clarifications or assistance from Helb. Prospective, new ,continuing and graduated students and even  guardians or parents can reach out to HELB customer Care help desk.

For the purpose of this article, am going to list all the Higher Education Loans Board Contacts and office location below. This should help anyone looking for the same; 

● HELB Head Office - located at the Anniversary Towers ,9th floor

● HELB Students Centre for loan disbursement enquiries - located Anniversary Towers, Mezzanine one (M1) floor.

● Helb Contact Centre - call mobile phone number 0711052000 or email to

● Helb Cash Office - located at Anniversary Towers ,South Wing ,floor.

● Helb Customer Experience Centre - for loan repayment, compliance and clearance,  and Helb jielimishe loan enquiries. Located at the Anniversary Towers, Ground floor. 

● Helb Huduma Centre - you can also visit Huduma Centre to get Helb services near you. 

Read; How to Repay Helb Loan via M-Pesa 

Also Read; How to Use Helb USSD code 



  1. Please I need to key in my number for helbπŸ˜”πŸ˜”

  2. Please my account was blocked when I was trying to register me open it?

  3. kindly please resend me the activation link to activate my account i did not get it.

  4. kindly please resend me the activation link to activate my account i did not get it.

  5. My upkeep money is 1800 and am a first time applicant.. why is it so kindly??


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