- Financial emergencies for example hospital bills, rent, school fees can force someone making savings with M-Shwari Lock Savings Account to 'Break the Lock'.
Breaking the Lock will enable an Mshwari Lock Savings account holder have access to the money saved for use.
The account holder can then send the money to M-Pesa, visit an Mpesa agent to withdraw or pay via either till number or Paybill number for the service or goods.
What Is M-Shwari Lock Savings Account
This is a mobile bank account run by NCBA Bank in partnership with Safaricom PLC that enables Mpesa and M-Shwari users to save money in a locked account for a specified time.
The time a customer can save money in this Lock Savings Account is from one (1) month to one (1) year after which the money considered to have matured.
Lock Savings Account allows customers to earn higher interest rates at 6.65 % (percent) and can still make savings top ups anytime before maturity.
How Can I Break M-shwari Lock Savings Account
This is highly discouraged but incase of emergencies, you can request to withdraw the money from your Lock Savings Account in full known as Breaking The Lock or partially which is termed as Partially Breaking The Lock.
After making a request to Break M-shwari Lock Savings account, you'll have to wait for 48 hours before the money will be available and ready to withdraw.
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| A screenshot from Safaricom website showing how long it takes before a customer can withdraw money from a broken Mshwari Lock Savings account |
The request to withdraw money saved in Mshwari Lock Savings Account is done from the Mshwari menu.
However, the explanation they're giving me ain't satisfactory at all.
ReplyDeleteMe too
DeleteHi I want to break mshwari lock saving account but their are not responding to my messages what should I do I need emergency money
ReplyDeleteWhyam i not getting any reply since i need some money from my lock saving account?
ReplyDeleteIs mshwari lock saving not working I need money and I can't access it.
ReplyDeleteI need to break my lock saving account for emergency help
ReplyDeleteYou will get the savings after 48 hours.
DeleteI need to break lock saving account for emergency
ReplyDeleteHow to break the lock account
ReplyDeleteBig problem, been trying to access cash in my lock savings in vain. No response, no cash. It just goes mute after request.
DeleteGoing through the same challenge. Very scanty information required to help a customer
DeleteWithdraw ksh 3000 to my m shwari account plz
DeleteKindly break my lock saving account to m shwari account av an emergency plz
DeleteI have waited for 48hrs still no feedback from Mshwari. Got emergency.
ReplyDeleteSame thing here
DeleteConfirmed. Account credited. Thank you Mshwari
ReplyDeleteKsh 3000 to my m Swari account plz
DeleteMe too I want to break lock saving for emergency but all in vain
ReplyDeleteMe too
DeleteWhy can't I access my money in a lock savings account and any time I ask am told that the transaction cannot be completed
ReplyDeleteHow can one cancel a withdrawal request
ReplyDeleteI want to withdraw my savings but they keep on saying my account is 0..yet if you request for balance the money its still there..what should I do?
ReplyDeleteEven me keep saying my account is 0,and my lock savings account is there... what should I do?
DeleteAm trying to broke my m shwari lock saving account but am getting no response
ReplyDeleteHi I want to withdraw from lock account but no feedback whats going on
ReplyDeleteHi,you should reduce the waiting period ,,even to 8 hours .. when one needs the money agently
DeleteIt's so frustrating. Really suffered For more than a week, trying to access my money invain! No response, just mute. Please advise.
ReplyDeleteWhat is the point of saving for emergency through lock saving and you later can't access your own money when you need it agently w
ReplyDeleteI will never save with your lock saving account again have learnt a lesson
I also want to withdraw from my mshwari locked savings. it is an emergency..but they're instead telling me that I have no money kindly help.
ReplyDeleteTrying to withdraw cash from my lock saving account but no feedback,is this a scam from mshwari
ReplyDelete