Carbon Issues 9 Security Commandments

Carbon app

Carbon one of the popular loan and payments app in Nigeria and Kenya have issued a list of 9 security commandments.

The 9 Commandments are vital especially during this time when online fraudsters are on the rise as a result of the hard times caused by the ongoing Coronavirus pandemic.

The 9 Carbon Security Commandments 

  1. We will NEVER ask you for your Carbon Pin/OTP or password to your phone 
  2. We will never ask for a deposit before you can invest with Carbon 
  3. Do not transfer money to unknown people claiming to be Carbon 
  4. We will nor call you with a personal phone number 
  5. We will not communicate with you on WhatsApp 
  6. We will only send you emails from
  7. We will not charge you for loans disbursement
  8. We will not discuss your complaints on Facebook, Instagram or Twitter comments. All social media support related messages is now redirected to our portal at
  9. We will not ask you for your debit card details and PIN 

In this regard, anything going against these commandments is a scam and you as a Carbon customer need to be careful. 


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