Family Bank has issued a statement regarding the fraudulent mobile money transaction that happened on 10th June 2020.
The bank said that the transaction was actually done using the account holder's mobile phone number although the owner claims not to be aware of.
The affected customer Ruth Nyagaki Wamboi from Eldoret if fully awre of the efforts the bank is taking to reach at the bottom of all this issue.
Family Bank also added that, the matter have been reported to the office of the DCI in Eldoret and investigations are underway.
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