Wednesday, September 05, 2018

mKey Loan App

    September 05, 2018   No comments

mKey keyboard and loans app
@mKeyApp


mKey app by Finserve brings both lifestyle and financial services under one interface on a smartphone. Allow me to call this 'mKey Loan App' and you'll know why later.

With mKey app , you have a keyboard with yetumojis.You can send money several mobile wallets including Mpesa, Equitel money and Airtel money. You can buy airtime for Safaricom/Equitel/Airtel/ Telkom/ Faiba.You can buy goods or pay bills. You can read news. You can get loans among other services.

As always been, am much interested in the 'Get Loan' part of it.The same way I  did with Tala,Branch ,Timiza, hf whizz and other loan apps, I also tried mKey Loans.

Getting Started with mKey app


  • You'll have to download mKey app ,
  • Create you account using either Google or Facebook 
  • Make mKey your default keyboard 
  • Confirm your phone number
  • Create your passcode  

And your account is live!

Borrowing mKey Loan


  • Open mKey app
  • Select 'Get Loan'
  • Complete the rest of the steps
I was not lucky to be awarded a loan right away. Next time I get approved , I'll update this section for all.
Information from the official mKey launch say loans range from kes300 to kes100000. From the app I saw ksh 400 to a maximum of ksh50000

If you already received a loan from mKey kindly throw in your experience in comments below.

How to Repay mKey loan

I did not get approved for a loan but i wabted to know how can one repay. I contacted mKey team for this and here is their reply;

Hi there, I hope you are having a good morning, if you are having an mkey loan and want to pay,please follow the procedure below:
  • On the mKey progressive pages move to loan section,
  • Choose on the pay loan icon,
  • Depending on whether you want to pay partly or clear loan select on either of the icons.
Alternatively,
-From mkey keyboard choose on pay loan and follow the above procedure.


Great !



How to deposit to mKey

I tried this feature too because I thought I could be given a loan after saving some money here.Unfortunately it never worked for me here. I remember it worked with hf whizz though sometime back.

Just choose the source to deposit to mKey account from, either EazzyBanking,Equitel, Mpesa or Equity Agent

From Equitel


1. Go to your Equitel SIM menu on your phone and select My Money
2. Select Eazzy Pay
3. Select Pay bill
4. Select account to deposit from
5. Enter Business Number 778588
6. Enter your mKey mobile number as account number
7. Enter amount
8. Enter your Equitel PIN and complete the transaction on your phone

From EazzyBanking

1. Log in to your Eazzy Banking app and select the account you want to deposit from
2. Tap on the '+' icon on the bottom right of your screen and select EazzyPay
3. Select Pay Bill
4. Search or enter pay bill number 778588
5. Enter your mKey mobile number as account number
6. Enter amount
7. Confirm and complete the transaction


From Mpesa

1. Go to your MPESA SIM menu on your phone and select Lipa na M-PESA
2. Select Pay Bill
3. Enter Business Number 778588 (Finserve Africa Limited Paybill number)
4. Enter mKey mobile number as account number
5. Enter amount
6. Enter your M-PESA PIN and complete the transaction on your phone


From Equity Agent

1. Visit your nearest Equity Bank agent
2. Tell agent you want to deposit to your mKey account
3. Provide mKey mobile number
4. Hand over cash to agent.




How to Withdraw from mKey account


  • Open mKey app
  • Select 'Send to mobile'
  • Select Equitel,Mpesa or Airtel money
  • And or input the recepient phone number
  • Enter amount to transfer
  • Confirm the details
  • Send
You or the recepient will get a message from Finserve Mkey about the transaction. I used mpesa and got mine. 

How to Contact mKey Help Team


From within the app you live chat,send an email  or call the team.Just click on the question mark at the top right hand corner within the app.

From outside (not within the app), you can;
Call; 0766000100
Email ; Ask@mkey.app


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Mwabaya Katana

About Mwabaya Katana

Mwabaya Katana is a Finance Online Researcher and Writer.He is the founder of 'Loans Kenya' Blog.

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