Home › Apps › How To Contact Branch International Loan App Customer care
Feb 04, 2021

How To Contact Branch International Loan App Customer care

Branch international loan app contacts in kenya
Branch International
How can I contact Branch loan givers?Where can I get Branch direct mobile phone numbers?Which is the way to reach Branch lender?This is what the Branch loan app users have been asking Loans Blog .

Branch International is a fast and affordable mobile loan giver in Kenya and recently Tanzania.Branch gives out loans of up to ksh50000 in minutes through Mpesa anywhere in Kenya,a situation which have already been liked by thousands of Kenyans.Remember Branch loan app is not alone.

Read also about Tala and Saida loan apps in kenya.

In life while using a service or a commodity, its normal to bump into a situation that you'll need to seek help for and Branch loan app is not exceptional.Just the same way Kenyans have been asking for Tala formerly mkopo rahisi contacts from Loans Kenya, Branch customers are doing it now.But Why Loans Kenya? That's another post.

Read how to contact Tala formerly Mkopo Rahisi.

How To Contact Branch loan Lender

As the founder,Loans Kenya Blog, I took a move to ask for the contacts and physical location for Branch and this is what I got;
Hi Mwabaya, thanks for writing to us. Our Office is in Westlands Nairobi, along Waiyaki Way. At the moment we mainly provide off-site support, you can let us know what you need from this chat and we will be more than happy to assist. If you would like to set up a meeting please write to us on support@branch.co with the details and we will forward them to the relevant department to set up an appointment. - KM

From the above reply,we found that Branch and Tala are just the same in the way customers should communicate to them.They are remote 'off-site' loan lenders that clients should not think about face to face assistance unless otherwise.

Ways to contact Branch

UPDATE; Check Branch International Mobile phone numbers 

These are the main four ways a branch loan app client can communicate with the lender;

  1. Use the in-app customer care service
  2. Use the email address support@branch.co to seek clarification or book an appointment
  3. Visit Branch Facebook page 
  4. Visit Branch Twitter handle
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Comments

(68)
  1. Unknown11 February 2019 at 08:23

    I want to talk to Elizabeth

    ReplyDelete
    Replies
    1. Unknown30 October 2020 at 16:40

      Good afternoon please call this number 09024961083 because of a loan repayment on Elizabeth chinyelu okpalo union bank

      Delete
    2. Unknown30 October 2020 at 17:02

      Or you can send me the bank name and account name on this line 09024961083 thanks remain blessed

      Delete
    3. Unknown30 October 2020 at 17:15

      And please if you have listed my name on CRB please after repaying you people on 4,5,or6 of November remove my name from CRB please send me the account number immediately remain blessed

      Delete
  2. Unknown13 February 2019 at 19:23

    I really need your assistance on the loan app.

    ReplyDelete
  3. Unknown18 February 2019 at 14:34

    Hi please call me,

    ReplyDelete
  4. Unknown27 February 2019 at 13:26

    I forgot my password and I really want to pay my loan

    ReplyDelete
  5. Unknown28 February 2019 at 14:17

    I have been a good customer of branch,to day I payed my loan with I wet supposed to pay for two months,i payed it today in full but I was surprised when u denied me aloan???

    ReplyDelete
  6. Unknown28 February 2019 at 14:19

    I have been a good customer of branch,to day I payed my loan with I wet supposed to pay for two months,i payed it today in full but I was surprised when u denied me aloan???

    ReplyDelete
  7. Anonymous5 March 2019 at 15:15

    i paid the loan but still reads non performing accounts.help out

    ReplyDelete
  8. Unknown6 March 2019 at 21:23

    I really need your help please

    ReplyDelete
  9. Unknown6 March 2019 at 21:24

    I really need your help please contact me if possible Please

    ReplyDelete
  10. Unknown14 March 2019 at 11:21

    Can you please allow me to pay my loan on 3/4/19.since on 28/3/19 i will not have received my salary.

    ReplyDelete
  11. Unknown18 March 2019 at 13:46

    I applied for loan and it's not yet processed

    ReplyDelete
  12. Unknown27 March 2019 at 11:51

    Hae,I Was in process to pay my default but want suprise me is that my loan limit still in 1000 so l will pay my default and please send to my email the way i can clear my account since lam disappointed my name to be listed in CRB And l have been with u since?

    ReplyDelete
  13. Unknown28 March 2019 at 19:54

    How soon do you respond to your clientS

    ReplyDelete
  14. Unknown28 March 2019 at 22:05

    Hi..am samwel Okumu of account no +254728921778...paid my loan 5days ago but you are yet to update your system... Please help

    ReplyDelete
  15. Unknown8 April 2019 at 19:30

    Hi, my name is Humphrey Kariuki, account no. +254792763506 paid full amount yet my branch app is still to be updated... would really like assistance on the issue

    ReplyDelete
  16. Unknown1 May 2019 at 16:16

    I paid my loan yesterday and am still receiving texts that my debt is overdue. The app is still to be updated. Help

    ReplyDelete
  17. Unknown5 May 2019 at 17:21

    I sent 14410 instead of 1000 kindly branch representative can you reverse the remaining balance .

    ReplyDelete
  18. Unknown14 May 2019 at 15:56

    Av applied for a loan and I haven't receive it yet its now 3 weeks since I requested

    ReplyDelete
  19. Unknown15 May 2019 at 10:58

    Kindly update my loan repayment of 893 shs. on 14/5/2019

    ReplyDelete
  20. Unknown15 May 2019 at 10:59

    This is HIlda Misigo I paid 893 on 14/5/2019. Update

    ReplyDelete
  21. Unknown24 May 2019 at 09:12

    I paid my loan.Now the app can't even open.What is the problem?

    ReplyDelete
  22. Unknown3 June 2019 at 16:17

    I have paid my loan fully settle but it has not been reflected why please

    ReplyDelete
  23. Unknown5 June 2019 at 20:39

    Update for me my sydsys plz.... have settled your debt

    ReplyDelete
  24. Unknown15 June 2019 at 14:42

    I was denied a loan it's 8 months now.kindle help

    ReplyDelete
  25. Unknown15 June 2019 at 14:46

    I was denied a loan it's 8 months now.kindly help

    ReplyDelete
  26. Unknown16 June 2019 at 19:48

    Customer phone 0708335980 I got a loan of 2months period but you listed me CRB before the period elapse.You freezed my account from getting branch loans.Can you remove me from CRB and reinstate my branch loan limit.

    ReplyDelete
  27. Unknown18 June 2019 at 11:11

    Hi, my name is Raphael Mutua, account no. +254701157657 paid full amount yet my branch app is still to be updated. Kindly assist.

    ReplyDelete
  28. Unknown2 August 2019 at 16:04

    I have cleared paying my loan and you are still sending me strange messages kindly update your system, account number,0790273447

    ReplyDelete
  29. Bilmah27 September 2019 at 09:16

    just paid a certain amount of loan money on 254714078139 still not reflecting...why is that

    ReplyDelete
  30. Unknown30 September 2019 at 12:27

    I cleared my loan plz remove me from CRB

    ReplyDelete
  31. Unknown5 October 2019 at 12:10

    Why r u ppl telling me niko na loan ya 1000, I rememberi took a loan for 500,and it was what u send , so hio 1000 inatokea wapi?

    ReplyDelete
  32. Unknown9 October 2019 at 11:58

    Hello my name is Anthony paid my branch loan balance account 254705954787 and is yet to be updated. kindly help it's urgent

    ReplyDelete
  33. Unknown27 October 2019 at 17:08

    Am brine I pages my loan plz remove my name from CRB account no 0719502640

    ReplyDelete
  34. Unknown13 December 2019 at 15:20

    Hi Branch. I have cleared my loan! I need to be removed from CRB, please be quick!

    ReplyDelete
  35. Unknown11 January 2020 at 13:15

    i had a loan with branch which i defaulted but i have managed to settle it because i had certain misfortune which almost grounded me but am back because branch is there to stay ,they offer quality services so kindly am requesting for status update so that i can continue enjoying your services thank you

    ReplyDelete
  36. Unknown11 January 2020 at 13:17

    kindly update my account 0712500431 since i have cleared my outstanding balance thank you mr maragia raphael onsarigo

    ReplyDelete
  37. Unknown16 February 2020 at 13:11

    With this email I sent a statement that I cleared a loan of Zeina Mohammed Ali NO.254757677432

    ReplyDelete
  38. Unknown16 February 2020 at 13:12

    Use this email to reach me kindly

    ReplyDelete
  39. Unknown25 February 2020 at 16:58

    Hey branch....I have cleared my loan...but still getting notification not cleared...help

    ReplyDelete
    Replies
    1. Anonymous3 June 2022 at 19:00

      naitaji loan nifanye kazi

      Delete
  40. Anonymous26 February 2020 at 09:17

    0715889265 my account
    I cleared the loan long time a ago full amount please removee me from crb

    ReplyDelete
  41. Anonymous17 March 2020 at 16:49

    0724 403293 Account
    I cleared the loan in 2017
    Update my CRB and share the Batch number in the same number.
    Its an emergecy.
    ID 20820549

    ReplyDelete
  42. Unknown15 April 2020 at 10:53

    kindly send me the paybill no
    0719826117

    ReplyDelete
  43. Unknown12 May 2020 at 17:32

    I cleared loan given old batch numbers yet up to now new numbers haven't been sent 0704504206

    ReplyDelete
  44. Unknown2 June 2020 at 13:26

    Kindly I have never applied for any loan but you put me in CRB.ID No 27407921 please advice me.Reply

    ReplyDelete
  45. Anonymous2 July 2020 at 19:03

    Hello, I have never borrowed any money from your company but you have listed me with CRB, please help 0728095081

    ReplyDelete
  46. Unknown6 August 2020 at 11:51

    I have fully paid the amount you were to receive but am still in crb.please update the status urgently

    ReplyDelete
  47. Anonymous6 August 2020 at 11:54

    Please update my loan status urgently. 711886907

    ReplyDelete
  48. kelvin28 August 2020 at 14:45

    am really disappointed with you a loan that i paid last year still shows that i have not paid 2 years later, what is long with your systems???? I have just received my CRB status report and shows that i have an adverse listing and is not paying..

    ReplyDelete
  49. kelvin28 August 2020 at 14:45

    am really disappointed with you a loan that i paid last year still shows that i have not paid 2 years later, what is long with your systems???? I have just received my CRB status report and shows that i have an adverse listing and is not paying..

    ReplyDelete
  50. Unknown9 January 2021 at 11:08

    kindly update my account 0707458699 since i have cleared my outstanding balance thank you. Hashim Nyale

    ReplyDelete
  51. Imegi ogaranya11 January 2021 at 19:54

    I have paid my loan since 8th of January 2021 before deadline on the 9th ..but the site has been disturbing me with embarrassing messages... Pls they should deduct it from my account_2009553143..and stop sending me embarrassing messages

    ReplyDelete
  52. Unknown10 September 2021 at 11:06

    I have repaid my outstanding loan in time yet I can not get another loan. Please help me on 0702070604.Thanks in advance...

    ReplyDelete
  53. Unknown19 January 2022 at 10:48

    hello Branch,
    i have paid my loan but you are yet to update your systems,kwani how long does it take.

    ReplyDelete
  54. Unknown19 February 2022 at 15:14

    Hello help me get my pin i really want to do payment

    ReplyDelete
  55. Anonymous10 May 2022 at 12:34

    Hi,i cleared your loan and yet you haven't updated

    ReplyDelete
  56. Anonymous30 June 2022 at 10:30

    Hi how can I reverse the money I sent to branch wrongly

    ReplyDelete
  57. Anonymous1 July 2022 at 13:02

    Hello why aren't you responding to my messages I need customer care assistance is emergency please

    ReplyDelete
  58. Anonymous20 October 2022 at 08:28

    Hi my name is William paid fully Ur loans by no limit why

    ReplyDelete
  59. Anonymous3 November 2022 at 01:07

    I paid my loan of 5400 so I wanted to borrow again but you told me am not qualified for a loan is the problem I need emergency loan

    ReplyDelete
  60. Anonymous14 February 2023 at 10:20

    I am Gerald clear from crb I have my loan

    ReplyDelete
  61. Anonymous14 February 2023 at 10:21

    I am Gerald clear me from crb I have my loan

    ReplyDelete

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