Mwananchi Credit Limited - Investor In People

Thursday, December 01, 2016

How To Contact Branch Loan App Officers

    December 01, 2016   24 comments

Branch international loan app contacts in kenya
Branch International
How can I contact Branch loan givers?Where can I get Branch direct mobile phone numbers?Which is the way to reach Branch lender?This is what the Branch loan app users have been asking Loans Kenya.

Branch International is a fast and affordable mobile loan giver in Kenya and recently Tanzania.Branch gives out loans of up to ksh50000 in minutes through Mpesa anywhere in Kenya,a situation which have already been liked by thousands of Kenyans.Remember Branch loan app is not alone.

Read also about Tala and Saida loan apps in kenya.

In life while using a service or a commodity, its normal to bump into a situation that you'll need to seek help for and Branch loan app is not exceptional.Just the same way Kenyans have been asking for Tala formerly mkopo rahisi contacts from Loans Kenya, Branch customers are doing it now.But Why Loans Kenya? That's another post.

Read how to contact Tala formerly Mkopo Rahisi.

How To Contact Branch loan Lender

As the founder,Loans Kenya Blog, I took a move to ask for the contacts and physical location for Branch and this is what I got;
Hi Mwabaya, thanks for writing to us. Our Office is in Westlands Nairobi, along Waiyaki Way. At the moment we mainly provide off-site support, you can let us know what you need from this chat and we will be more than happy to assist. If you would like to set up a meeting please write to us on support@branch.co with the details and we will forward them to the relevant department to set up an appointment. - KM

From the above reply,we found that Branch and Tala are just the same in the way customers should communicate to them.They are remote 'off-site' loan lenders that clients should not think about face to face assistance unless otherwise.

Ways to contact Branch

These are the main four ways a branch loan app client can communicate with the lender;

  1. Use the in-app customer care service
  2. Use the email address support@branch.co to seek clarification or book an appointment
  3. Visit Branch Facebook page 
  4. Visit Branch Twitter handle
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Mwabaya Katana

About Mwabaya Katana

Mwabaya Katana is a Finance Online Researcher and Writer.He is the founder of 'Loans Kenya' Blog.

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Write comments
  1. I really need your assistance on the loan app.

  2. I forgot my password and I really want to pay my loan

  3. I have been a good customer of branch,to day I payed my loan with I wet supposed to pay for two months,i payed it today in full but I was surprised when u denied me aloan???

  4. I have been a good customer of branch,to day I payed my loan with I wet supposed to pay for two months,i payed it today in full but I was surprised when u denied me aloan???

  5. i paid the loan but still reads non performing accounts.help out

  6. I really need your help please

  7. I really need your help please contact me if possible Please

  8. Can you please allow me to pay my loan on 3/4/19.since on 28/3/19 i will not have received my salary.

  9. I applied for loan and it's not yet processed

  10. Hae,I Was in process to pay my default but want suprise me is that my loan limit still in 1000 so l will pay my default and please send to my email the way i can clear my account since lam disappointed my name to be listed in CRB And l have been with u since?

  11. How soon do you respond to your clientS

  12. Hi..am samwel Okumu of account no +254728921778...paid my loan 5days ago but you are yet to update your system... Please help

  13. Hi, my name is Humphrey Kariuki, account no. +254792763506 paid full amount yet my branch app is still to be updated... would really like assistance on the issue

  14. I paid my loan yesterday and am still receiving texts that my debt is overdue. The app is still to be updated. Help

  15. I sent 14410 instead of 1000 kindly branch representative can you reverse the remaining balance .

  16. Av applied for a loan and I haven't receive it yet its now 3 weeks since I requested

  17. Kindly update my loan repayment of 893 shs. on 14/5/2019

  18. This is HIlda Misigo I paid 893 on 14/5/2019. Update

  19. I paid my loan.Now the app can't even open.What is the problem?

  20. I have paid my loan fully settle but it has not been reflected why please

  21. Update for me my sydsys plz.... have settled your debt