KCB To Retain Customers Through Loyalty Rewards

KCB Bank branch

Kenya Commercial Bank (KCB) recently rolled out a program to reward it's loyal customers dubbed KCB Simba Points Loyalty ProgramThe program which started in Kenya this week will eventually spread to other regional countries where the bank operates it's subsidiaries.

How to enroll
Enrollment is free to KCB clients. It's done through KCB mobile on *522# or KCB App or visiting any KCB branch.Registered customers of KCB Simba Points Program will then use simbapoints.kcbbankgroup.com as an online platform to learn how to earn and redeem points.
How to earn points

KCB will reward points to any registered customer doing any transactions including making deposits, making e_payments,using debit or credit cards,paying for insurance premiums and applying for or servicing loans among others, from a bank branch, KCB mtaani agent, KCB App, KCB mobile or KCB internet banking.
Customers have a wide range of redemption options including, paying for flights, paying for accommodation, paying for dinner, paying for online shopping, paying for electronics,paying for small bills among others. The bank entered into partnerships with both local and multinational companies to achieve this.Some of the companies include;Tribe, Sarova hotel , Serena hotel,Airtel,Big square, PC world and Naivas supermarket.

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