KCB will be doing a system upgrade to its banking core system starting from Friday 12th August, 2016 through to Sunday 14th August, 2016 in a move to serve its customers more efficiently than ever.
During the upgrade,the lender's clients will continue to access KCB App services,Mobile Ussd services and ATM services. Some inconveniences may occur though during this time. The lender has taken a step to notify the public of the move and prepare them for any inconveniences.Read the note below;
Dear Customer, to provide you a better banking experience, we will be upgrading our banking system.
During the upgrade,the lender's clients will continue to access KCB App services,Mobile Ussd services and ATM services. Some inconveniences may occur though during this time. The lender has taken a step to notify the public of the move and prepare them for any inconveniences.Read the note below;
Dear Customer, to provide you a better banking experience, we will be upgrading our banking system.
Our branches will therefore be closed from: Friday 12th August 2016 at 3:00pm to Sunday 14th August 2016 at Midnight
The following channels and services will be available during this period:
• Services on ATM and Mobile banking *522# and App: - Balance enquiries - Transfer from KCB account to account - Transfer from KCB to M-PESA - Cash Withdrawals (ATM)
• Point of Sale (POS) Payments available
• KCB M-PESA - Balance enquiries - Transfers from M-PESA to Bank and Bank to M-PESA
Normal services will resume on Monday,
15th of August 2016 at 8:00am.
We regret any inconvenience caused.
CONTACT US 24/7: Call: 0711 087 000 or 0732 187 000 Email: contactcentre@kcb.co.ke SMS: 22522 Web: www.kcbbankgroup.com Regulated by the Central Bank of Kenya
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